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Responsible gambling
At 31Bets Casino, we take responsible gaming seriously. We strive to provide a safe and enjoyable experience for all our players. If you're concerned about your gaming habits or know someone who is, please don't hesitate to reach out.
Set Deposit Limits
You can set daily, weekly, or monthly deposit limits to control how much you spend on gaming. To do this:
- Log in to your account
- Go to the "Account" section
- Click on "Deposit Limits"
- Choose your desired limit and confirm
Take a Break
If you need some time off from gaming, you can set a temporary self-exclusion period or take a break from our platform.
- Log in to your account
- Go to the "Account" section
- Click on "Responsible Gaming"
- Choose the duration of your break
Seek Help
If you're struggling with problem gaming, we encourage you to seek help from:
- Canadian Centre on Substance Use and Addiction (CCSA)
- Centre for Addiction and Mental Health (CAMH)
Gaming Tools
We provide various tools to help you maintain control over your gaming habits. These include:
- Loss Limits: Set limits on how much you can lose in a single session
- Wager Limits: Limit the amount you can wager per spin or bet
- Session Reminders: Receive reminders about your gaming sessions and breaks
Self-Exclusion
If you need to take a permanent break from our platform, you can self-exclude for a specified period.
- Log in to your account
- Go to the "Account" section
- Click on "Responsible Gaming"
- Choose the duration of your self-exclusion
Verification and Age Restrictions
We verify the age of all players to ensure they meet our minimum age requirements. If we suspect that a player is underage, we may request identification.
Reporting Concerns
If you notice any suspicious activity or have concerns about problem gaming, please contact us through our live chat support or email.
Remember, responsible gaming is everyone's responsibility. We're here to help and support you in maintaining a healthy relationship with gaming.